Frequently Asked Questions
Estancia de Lorenzo Rizal
Where is Estancia de Lorenzo located?
Estancia de Lorenzo is located in San Mateo, Rizal—just a short drive from Metro Manila. We offer a nature-inspired destination for dining, celebrations, stays, and outdoor experiences.
What are your operating hours?
Our property is open daily. Restaurant and activity hours may vary per outlet. For updated schedules, we recommend checking our official pages or contacting our team.
Is Estancia de Lorenzo pet-friendly?
Yes, we are a pet-friendly destination. Selected accommodations and areas allow pets, subject to guidelines and applicable fees.
How do I book a room?
Room reservations are processed through our official booking system powered by Cloudbeds. You may check availability and book directly via our website.
What time is check-in and check-out?
Standard check-in is at 3:00 PM and check-out is at 12:00 NN. Early check-in and late check-out are subject to availability and additional charges.
Is breakfast included in the room rate?
Selected villa and room bookings include complimentary breakfast depending on the package or room type.
Can we visit for a day tour?
Yes, day tour access may be available depending on schedule and capacity. We recommend inquiring in advance for availability.
Is parking available?
Yes, complimentary parking is available for all guests and visitors.
Do you accept walk-in guests?
Yes, walk-in guests are welcome in our restaurants, subject to availability.
Do I need a reservation for buffets?
Reservations are highly recommended, especially on weekends and holidays, as buffet slots can fill up quickly.
What dining options are available?
Estancia de Lorenzo offers a variety of dining concepts including modern Filipino, Japanese-Asian cuisine, café dining, buffet experiences, and more.
Can we celebrate birthdays or special occasions at your restaurants?
Yes, we welcome celebrations. You may also request arrangements or add-ons to make your experience more special.
Do you accept weddings and private events?
Yes, we offer indoor and outdoor venues for weddings, corporate events, and social celebrations.
Do you offer event packages?
Yes, curated packages are available for weddings, debuts, corporate events, and private gatherings.
Can we schedule an ocular visit?
Yes, ocular visits can be arranged by coordinating with our sales team in advance.
How do I avail promos and special offers?
Promos and packages can be reserved directly through our website under the Promos page. Select your offer, fill in your details, and proceed to secure payment.
How does payment work for promos?
Promo reservations go through our secure Payment Hub, where you can pay via GCash, card, or other supported methods.
Will I receive a confirmation after payment?
Yes, a confirmation email with your promo details and voucher will be sent after successful payment.
Can I combine promos or discounts?
Promotions cannot be combined unless otherwise stated. Each offer follows its own terms and conditions.
Are promos refundable or transferable?
Promo policies vary per offer. Some are non-refundable and non-transferable. Please review the terms before booking.
Can I reschedule my promo booking?
Rescheduling may be allowed depending on the promo terms. Please contact our team for assistance.
What activities can we enjoy at Estancia?
Guests can enjoy ATV rides, outdoor activities, mini zoo visits, playground areas, and relaxing nature spaces.
Is the property senior-friendly?
Selected areas are accessible, though some outdoor areas may have natural terrain. Assistance can be arranged upon request.
How can I contact Estancia de Lorenzo?
You may reach us through our official hotline, mobile numbers, email, or social media pages for inquiries and reservations.
Estancia de Lorenzo Tarlac
Where is Estancia de Lorenzo Tarlac located?
Estancia de Lorenzo Tarlac is located in Capas, Tarlac, offering a peaceful countryside setting ideal for relaxing farm tour and stays, dining, and private getaways.
What type of property is Estancia de Lorenzo Tarlac?
Tarlac is a hotel and farm resort destination designed for rest, relaxation, and nature-inspired experiences.
How is Tarlac different from Rizal?
Rizal is more focused on events, dining, and activities, while Tarlac offers a quieter, hotel-style farm stay experience centered on relaxation, farm-to-table dining, events, and open spaces.
Is the Tarlac property pet-friendly?
Yes, pets are allowed in selected rooms and areas, subject to guidelines and applicable fees.
What types of rooms are available in Tarlac?
Tarlac offers hotel-style accommodations including couple rooms, family rooms, and group-friendly options designed for comfort and relaxation.
How do I book a room in Tarlac?
Room bookings are processed through our official website via our booking system powered by Cloudbeds, where you can check availability and reserve directly.
What time is check-in and check-out?
Standard check-in is at 3:00 PM and check-out is at 12:00 NN. Early check-in and late check-out are subject to availability.
Is breakfast included?
Yes, most room bookings include complimentary breakfast depending on the package selected.
Is parking available?
Yes, complimentary parking is available for all hotel guests.
Is the stay exclusive/private?
Tarlac operates as a hotel setup, but still offers a peaceful and spacious environment for guests seeking privacy and relaxation.
What dining options are available in Tarlac?
Guests can dine at Balai de Lorenzo, offering farm to table -inspired dishes in a relaxed countryside setting.
Do you accept walk-in guests?
Yes, walk-in guests are welcome at Balai de Lorenzo, subject to availability.
Do you offer buffet dining?
Buffet schedules may be available during weekends or special occasions. We recommend checking ahead for availability.
Can we celebrate special occasions at the restaurant?
Yes, Balai de Lorenzo is perfect for birthdays, family gatherings, weddings, corporate events, and intimate celebrations.
What can guests do in Tarlac?
Guests can enjoy relaxing stays, swimming, open green spaces, dining, and bonding moments in a peaceful farm setting.
Do you offer bonfire experiences?
Bonfire setups may be arranged for group bookings or special requests, subject to availability.
Is Tarlac suitable for families?
Yes, the property is ideal for families and groups looking for a calm and spacious environment.
How do I avail promos and packages?
Promos and packages can be reserved directly through our website under the Promos page.
How does payment work for promos?
Promo reservations are completed through our secure Payment Hub using GCash, card, or other supported methods.
Will I receive a confirmation after booking?
Yes, a confirmation email with your booking or promo details will be sent after successful payment.
Can I reschedule my booking?
Rescheduling depends on the terms of your booking or promo. Please contact our team for assistance.
Are promos refundable or transferable?
Promo policies vary per offer. Some may be non-refundable and non-transferable.
Can we hold private events in Tarlac?
Yes, Tarlac is ideal for intimate gatherings, corporate retreats, and private celebrations.
Do you offer event packages?
Yes, curated packages are available for group bookings and special occasions.
Is the property senior-friendly?
Yes, the hotel is generally accessible, though some outdoor areas may have natural terrain.
How can I contact Estancia de Lorenzo Tarlac?
You may reach us through our official hotline, email, or social media pages for inquiries and reservations.


